“Your Care, your choice, provided safely at your home”


Happy Care Services

We offer quality aged care services for all Australians in Melbourne  and  bring you aged care services that you can be happy about!

We respect every person’s diversity, culture and identity.

We have well-trained, qualified people who are passionate and driven to work in partnership with you to achieve your goals, enable you to stay safely in your own home, engaged in your community, continue to enjoy your independence, and  live the life you want.

We assist you in your choice of care support, match your  skills and interests so you can develop meaningful connection, a partner, a friend.

We advocate continuous improvement.  We take your feedback, complaints or even compliments seriously to improve our services and regularly re- evaluate the actions we have taken in response to these and continuously take further steps until the issue had been fixed or at a very satisfactory state.



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Frequently Asked Questions

Our goal each day is to ensure that our residents’ needs are not only met but exceeded. To make that happen we are committed to providing an environment in which residents can enjoy a wide range of amenities that

Allow them to feel independent safe and secure all while having fun! Our amenities include.

What funding do I need to pay for the services?

You can use your Home Care Package to pay for it.

You pay privately If :

  • you are ineligible for a government- funded Home Care Package , or
  • you are a self-funded retiree and decided to go privately rather than pay high income tested fees connected to a package
  • you prefer not to go through the assessment process for a Home Care Package
  • How do I get a Home Care Package?

    You can register with My Aged Care on www.myagedcare.gov.au or call 1800 200 422 to check eligibility for a face-to-face assessment.

    We can also assist you in registering with My Aged Care.

    What if I already have a Home Care Package?

    We can work with your existing arrangement. We offer choice and flexibility in line with your Consumer Directed Care.

    If you are in the waiting for an Aged Care Assessment (ACAT) or Regional Assessment Service (RAS) or you don’t have a Home Care Package, you can still use our services.

    I have a provider but can I to use support from Happy Care Services?

    You can connect your provider with Happy Care Services to make arrangements for you to have your choice of care support.

    If you self-manage you can connect Happy Care Services with your provider to facilitate service bookings using your Home Care Package funds.

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